Caudalie Grand Facial TreatmentThe protecting and reviving facial for environmentally-vulnerable skin. A long, sculpting facial massage relaxes the features, while Caudalie's grape-seed polyphenol-rich products impart immediate, lasting radiance, improve skin texture, accelerate cell renewal and regulate moisture levels. This extraordinary, targeted treatment is the most requested Caudalie facial.
Vinexpert TreatmentSpecially created for skin lacking vitality and firmness, this treatment is followed by an application of Caudalie's Vinexpert Resveratrol-based firming products.
The toning and lifting effects are immediate. Your complexion's freshness and luminosity are restored and your face appears resculpted.
Premier Cru FacialA supreme beauty ritual for unparalleled results.This comprehensive anti-aging treatment is the perfect combination of refinement and effectiveness. The treatment begins with a decadent scrub that prepares your skin for the benefits of a lengthy massage with essential oils. A warm thermal mask with a lifting effect precedes the application of our exceptional cream, Premier Cru, the quintessence of the best of Caudalie's 3 patented natural active ingredients.Wrinkles and fine lines are visibly smoothed. Your face is left radiant with youth and vitality.
Vinopure treatmentA detoxifying and balancing facial for blemish-prone skin.Skin is deeply cleansed, thorough extractions are performed and the skin is transformed with Caudalie's Purifying Concentrate to help clear the complexion and regulate excess sebum. The Purifying Mask leaves skin shine-free and matt with noticeably finer, tighter-looking pores. Your skin's freshness, luminosity, comfort and evenness are restored.
Vinosource FacialThis nourishing treatment with fresh grapes was specially designed to restore comfort, radiance and softness to dry and very dry skin.
Treatment highlights include: skin cleansing, circular smoothing techniques with juicy grapes, a long sculpting massage with our Moisturizing Concentrate and - to perfect this moment of well-being - our Moisturizing Cream-Mask.
Vinosculpt FacialThis high-tech facial starts with micro-current to tone, lift and re-educate the muscles and is followed with LED light to stimulate the body's own cell regeneration to accelerate healing and act against bacteria. Concluding with an oxygen infusion to deeply infuse the brand-signature serums into the complexion to plump, calm, and offer an instant glow, skin is visibly transformed.
The 80 minute treatment uses technology of Vinosculpt 50 minutes with a deep exfoliation and hand and foot treatment. The skin is redensified and plumped up, lines are smoothed out. The complexion glows with a fresh and youthful look.
Vinoperfect treatmentA unique radiance treatment for the complexion!
Specifically created for tired skin, this treatment restores radiance and vitality. In addition to the Caudalie skin-cleansing step, the sculpting massage is the highlight of this treatment. It is offered with essential oils and small hot and cold basalt stones are applied to awaken the luminosity of the complexion. The Enzymatic Peel Mask is applied for a gentle peel to restore your complexion's luminosity.
The Vinoperfect Serum adds the finishing touch to this treatment, leaving you looking rested and radiant.
"Premier Cru" treatmentA supreme beauty ritual for unparalleled results. This comprehensive anti-ageing treatment is the perfect combination of refinement and effectiveness. The treatment begins with a decadent scrub that prepares your skin for the benefits of a lengthy massage with essential oils. A warm thermal mask with a lifting effect precedes the application of our exceptional cream, Premier Cru, the quintessence of the best of Caudalie's 3 patented natural active ingredients. Wrinkles and fine lines are visibly smoothed. Your face is left radiant with youth and vitality.
We invite you to receive complimentary ground shipping with USPS Priority Mail on all Caudalie USA orders, no promotional code required.
Caudalie USA online orders only ship on business days: Monday through Friday, excluding federal holidays within the US, as well as the day after Thanksgiving.
Please note, orders received by 12:00 Noon EST Monday through Thursday will be processed and shipped 24 hours of your receipt of your order. Orders received after 12:00 Noon and during weekend (Saturday and Sunday) will be processed and shipped the next business day.
Below are the shipping options available for your Caudalie package. Please select the option that best suits your delivery needs during checkout.
USPS Priority Mail
UPS 2nd Day Air Delivery
UPS Next Day Air Delivery
USPS Priority Mail ($0.00):
USPS Priority Mail will deliver your package within 2 - 3 business days to anywhere in the US including Alaska, Hawaii, Puerto Rico, Guam and U.S Virgin Islands, from receipt of your order, depending on product availability.
To determine when your package will exactly arrive, please visit the USPS Priority Mail Delivery Map.
UPS 2nd Day Air Delivery ($15.00):
For an additional $15, we will provide UPS 2nd day delivery to most destinations. Most orders shipped via 2nd Day Air Delivery wil be delivered within 2 - 3 business days from the order's ship date.
For more information, please visit the UPS 2nd Day Air page to determine your shipping day.
UPS Next Day Air Delivery
For an additional $20, we will provide UPS Next day air delivery to all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii.
For more information, visit the UPS Next Day page to determine your shipping availability.
Orders Shipping to Alaska and Hawaii - Expedited Shipping:
Most items may be shipped via expedited shipping to Alaska and Hawaii but some restrictions apply.
Orders Shipping to P.O. Boxes and APO/FPO Addresses
Caudalie USA ships orders to P.O. boxes or APO/FPO/DPO addresses only via USPS Priority Mail.
Certain items considered Hazardous Materials (HAZMAT) which include alcohol-based products (e.g., perfumes, etc.) are required by the U.S. DOT to be shipped by Ground-only transport, due to air transport restrictions and regulations.
At this time us.caudalie.com orders may only be billed or shipped to locations within the United States. If you wish to ship an order internationally, please visit our international website to select the country you want to ship to.
Shipping to Multiple Addresses
At this time we do not offer shipping to more than one location per order. We apologize for any inconvenience.
When you place an order with Caudalie-usa.com you will receive a shipping confirmation with tracking details via email when your order is shipped. If you have questions about your order please email email@example.com or call 1-866-826-1615. Ext 1.
When your order has been processed and shipped, you will receive a shipping confirmation email. Tracking is then accessible on the carrier's website (USPS for Priority Mail Shipping and UPS for Expedited Shipping) up to 24 hours after your package has been shipped.
You may also track your order by logging into your myCaudalie account. If you have not created a myCaudalie account, you may visit the myCaudalie page and type in your Order Number and Last Name to check the status of your order.
Returns & Exchanges:
We hope that you are completely satisfied with your Caudalie.com purchase. If for any reason you wish to return or exchange an item purchased on us.caudalie.com, please return the unopened item within 14 days of the arrival of the parcel.
We can only accept returns from orders placed on us.caudalie.com.
At this time, we are unable to accept Caudalie.com returns in our Caudalie Boutique Locations.
Purchases made at retail locations or through another web site must be addressed by the original location of purchase.
Please complete the Caudalie Return Form that was included in your package. If the return form is not available, please address your return package to:
30 Commerce Road
Carlstadt, NJ 07072
We recommend that you send your return via an insured method, which can be tracked in the case of loss. We regret that we do not refund original shipping costs.
A credit or refund will be issued to the original form of payment within 30 business days of package being received by our distribution center. Please allow for up to 2 billing cycles for the credit adjustment to appear on your statement.
Should you need further assistance please don't hesitate to call our toll free number at 1.866.826.1615, ext 1, Monday through Friday, from 9am to 6pm Eastern Time or email firstname.lastname@example.org.
If damages have occurred during shipment to the item(s) in your shipment please contact Caudalie Customer Service no later than the next day following arrival of the goods.
Customer Service can be contacted at email@example.com or by telephone to 1.866.826.1615. Ext 1 (toll free) Monday through Friday, from 9am to 6pm (EST).
To ensure prompt resolution please provide your order number, name, email address and phone number. Please list the product(s) you received damaged or defective and if you prefer a refund or a replacement order.
We would love to hear your comments and questions. We are available to respond as quickly and comprehensively as possible.
* Required Information
If you would like to contact us by phone, please call us at 1.866.826.1615. Ext 1 (toll-free call, available Monday through Friday, from 9am to 6pm).
In accordance with the French Law No. 78-17 of 6 January 1978 on Data Protection, amended by French Law No. 2004-801 of 6 August 2004, you are entitled to oppose, access, modify, rectify and delete any data concerning you. You can exercise this right by sending us an email using our website Contact form or by writing to Caudalie USA Customer Service to the following address: 70 W 36th street, Fl 13 - New York, NY 10018 (USA)
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