create my account
“To thank you for your loyalty, I created myCAUDALIE. Join us to benefit from an exclusive and personalized service.”
Sign up, earn points, redeem your gifts
Create your account, shop our products
and collect points, then redeem your gift including full-size products!
earn extra points
Refer a friend, review products
You want more points to access the next gift level?
Spread the word, refer your friends and earn 20 extra points!
Review your products and earn 5 extra points!
attend private events
Beauty workshops and more
As a privileged myCAUDALIE member you
will be invited to special events, preview new products
or access exclusive offers!
A surprise for your special day!
Well, it's a SURPRISE for your special day!
myCAUDALIE loyalty program rewards you with exclusive gifts including full-size products.
- Instant Foaming Cleanser 50ml
- Make-up Remover Cleansing Water 100ml
- Gentle Cleansing Milk 100ml
- Moisturizing Toner 100ml
- Mask of your Choice 75ml
- Vinosource product of your choice
- Divine Scrub 150g
- Crushed Cabernet Scrub 150g
- Polyphenol C15 product of your choice
- Resveratrol Lift Eye Lifting Balm 15ml
- Resveratrol Lift Face Lifting spf20 40ml
- Resveratrol Lift Night Infusion Cream 50ml
- Beauty Elixir 100ml
- Premier Cru The Eye Cream 15ml
- Premier Cru The Elixir 29 ml
- Vinoperfect radiance serum 30ml
- Parfum Divin 50ml
how do i
by purchasing products online
You can earn myCAUDALIE points by buying on the website.Each of your purchases will be rewarded.
by purchasing products in store
You can also earn myCAUDALIE points by shopping products ina point of sales. Simply get your unique code on the product packand enter it in the field “unique code” on your personal account.
by reviewing your products
Log into your account, review your products and receive additional myCAUDALIE points.
by referring your friends
Refer your friends and receive 20 extra points when they order for the first time.
1 product = 40 or 80 points
1 product = 40 points
1 product = 40 points
1 product = 30 points
Anti-wrinkle Protect Cream Broad Spectrum SPF20 = 30 points
Have a question about our loyalty program? We are pleased to help you:
1. What is myCAUDALIE?
To reward you for your loyalty, Caudalie created the myCAUDALIE program in May 2013. This exclusive program, available solely on the Internet, allows you to receive free products, access tailor-made beauty advice and be the first to enjoy promotional offers!
2. How can I sign up for the myCAUDALIE program?
3. What can I use my myCAUDALIE points for?
Becoming a member of the myCAUDALIE program is free and rewards you for your loyalty. With every purchase of a Caudalie product concerned (see the list of participating lines), you collect points that allow you to earn gifts (see the list of products offered). You can also earn bonus points by referring your friends and giving your opinion about your Caudalie products that you have previously registered in your account.
4. How do I earn myCAUDALIE points?
The Premier Cru, Polyphenol C15, Resveratrol [Lift], Vinexpert, Vinosource, Vinoperfect and Teint Divin skincare lines and Parfum Divin allow you to collect points. For your online purchases at www.caudalie.com, all of your products earn you points (except travel-size products, exclusive offers, gift sets and Lip Conditioner). You can also earn points by referring your friends and giving your opinion about your Caudalie products that you have previously registered in your account.
5. How can I register my myCAUDALIE codes?
To register your codes, simply go to the “My Account” section and enter the individual 10- or 11-character code found inside the packaging of Premier Cru, Polyphenol C15, Resveratrol [Lift], Vinexpert (not including Vinexpert Food Supplements), Vinosource, Vinoperfect and Teint Divin skincare and Parfum Divin. When purchasing from our e-store, all of your products earn you points (except travel-size products, exclusive offers, gift sets and Lip Conditioner) and are automatically credited to your account.
6. How many points will I earn per product?
1 product from the Vinosource line purchased = 20 Points1 product from the Premières Vendanges line purchased = 20 Points1 product from the Teint Divin line purchased = 20 Points1 product from the Soleil Divin line purchased = 20 Points1 product from the Polyphenol C15 line purchased = 30 Points1 product from the Vinoperfect line purchased = 40 Points1 product from the Vinexpert line purchased (not including Vinexpert Food Supplements) = 40 Points1 product from the Resveratrol [Lift] line purchased = 40 Points1 Parfum Divin purchased = 40 Points1 Premier Cru The Eye Cream purchased = 40 Points1 Premier Cru The Cream or La Crème Riche purchased = 80 Points1 Premier Cru The Elixir purchased = 40 Points1 50-minute face or body treatment in the Caudalie Boutique Spa purchased = 40 points
7. How can I collect extra myCAUDALIE points?
- 30 points awarded on your birthday- 20 points awarded by referring a friend; you and your referred friend are rewarded on their first order- 5 points awarded by giving your opinion on the Caudalie products that you have previously registered in “My Account.”
8. How can I receive my gift?
You have two options:• You can add your gift to your next order from our e-store and receive it with your purchases at home.• You can add your gift to your next order from our e-store and receive it with your purchases at home.• You can retrieve your gift in one of our Caudalie Boutiques (see list here).
9. For how long will my points be available?
With each code registered, the validity of all of your points is extended by 18 months
10. I’ve lost my password, what should I do?
If you cannot remember your password, simply click “Forgot your password?” in the “My Account” section. A new password will be automatically sent to you by e-mail.
11. I have a question to which I cannot find an answer here. Who can I contact?
You can contact our beauty experts Monday to Friday, from 9 am to 6 pm at 866.826.1615, or by e-mail at firstname.lastname@example.org