Frequently asked questionsDELIVERIES

Sorry, it is not possible to request specific delivery times.

Of course, you may receive your order at your place of work. You may select a different delivery address by clicking on "add another address" at the delivery option stage of your order.

At this time us.caudalie.com orders may only be billed or shipped to locations within the United States.

If you wish to ship an order internationally, please visit our international website to select the country you want to ship to.

We invite you to receive complimentary 2-day shipping with FedEx on all orders $50+.

Caudalie online orders only ship on business days: Monday through Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving. Please note, orders received by 12:00 Noon EST, Monday through Thursday, will be processed and shipped within 24 hours of your receipt of your order. Orders received after 12:00 Noon EST and during the weekend (Saturday and Sunday) will be processed and shipped the next business day. Please allow extra time for your delivery to arrive during high volume periods.

FedEx does not deliver to P.O. boxes or APO/FPO/DPO addresses.

Below are the shipping options available for your Caudalie order. Please select the option that best suits your delivery needs during checkout.

Delivery type/ Delivery fee depending on amount of order/ Total delivery period*:

FedEx 2-day Shipping / Orders less than $50 : $12 ; Orders $50 or more: Free / 2 business days once processed

FedEx Standard Overnight Shipping / $30 / 1 business day once processed (not available during promotional events)

FedEx 2-Day Shipping
We will provide FedEx 2nd day delivery to most destinations. Most orders shipped via 2nd Day air delivery will be delivered within 2 - 3 business days from the order's ship date. Please note that we do not currently offer Saturday delivery. For more information, visit the FedEx 2nd Day Air page to determine your shipping day.
Note: Please expect a delay in your order during promotional events. Our carriers are always doing their best to get your order to you, so make sure you keep an eye on your tracking link for the latest updates. Please note, orders to Hawaii and Alaska ship via FedEx, but may take longer than 2 days to arrive.

FedEx Standard Overnight Shipping ($30.00)
For an additional $30, we will provide FedEx next day delivery to all states, excluding Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, and Armed Forces Americas/Europe/Pacific. Please note that we do not currently offer Saturday delivery. We regret that we are unable to ship the following restricted items via Overnight Shipping: Grape Water 75ml, 200ml, and 300ml. For more information, visit the FedEx Next Day page to determine your shipping availability. We currently do not offer Overnight shipping during sale events. *Orders placed before 1:00pm EST will ship out the same day. Orders placed after 1:00pm EST will be shipped the following day.

Orders Shipping to Puerto Rico
For shipments to Puerto Rico we offer USPS standard shipping. USPS standard shipping is free for orders $50+. For orders under $40, the shipping cost is $12. We regret that we are unable to ship via Overnight shipping Puerto Rico.

Shipping to Multiple Addresses
At this time we do not offer shipping to more than one location per order. We apologize for any inconvenience.

FedEx 2-day shipping is complimentary on all orders $50+.

To guarantee you the fastest possible delivery, we do not allow cancellations or modifications to your order once it has been finalized. Please contact us for the fastest resolution.